EARTHCOLOURS can be used on chemically treated hair BUT in some cases, the effect may only start to appear after 3 – 6 applications. Your hair cuticle can sometimes be really damaged by your previously chemically coloured hair which could produce undesirable colour results. We recommend performing a strand test first to avoid disappointment. You can do this by retrieving hair from your hairbrush and colouring those, or by testing on a small patch of hair behind your ear.

Grey hair is unique as they do not contain melanin pigments, hence producing a lighter result than non-grey hair. With a higher percentage of grey hair  – the overall colour result will also be lighter with the first application but will become richer in colour after 3-6 applications.

• On some rare occasions, grey hair can turn green or blue when applying EARTHCOLOURS that contain a high percentage of Indigo – please perform a strand test first. 
• To avoid a green/blue hair situation – follow a 2 step colouring process.

STEP 1: Colour your greys with Artisan O. henna powder
Mix the henna powder in water and leave it to dye release for 4 hours. Apply this paste to your grey hair. Rinse after 60-90 min – Your grey will be orange now!
STEP 2:  Use EARTHCOLOURS
Mix the herbal hair colour sachet powder with water and apply immediately. Rinse after 2-3 hours for stubborn greys.
Do NOT use any shampoo during this process. Wait for 48 hours before using Shampoo.

You can do a strand test by harvesting hair from your hairbrush. Mix 3-5g of hair colour with water and apply over the collected hairs and see the results after rinsing and drying it out.

Once opened, use immediately. Exposure to air will degrade product quality. 

If unopened, our EARTHCOLOURS have a shelf life of three years. To preserve the freshness of this product:

• Avoid exposure to heat. The powder will remain fresh if stored at room temperature or below in an air tight condition.
• Avoid exposure to direct sunlight.
• Store the powder in a dry place, and avoid all contact with moisture.

Recommended shipping: Regular 

We only ship on MONDAYS. 

We will accept returns of unopened, undamaged boxes within 7 days of purchase. We do not accept open merchandise or items past 7 days.

Yes we do. Shipping rates vary depending on the destination as per terms and conditions set out by Australia Post.

While EARTHCOLOURS are 100% pure and organic, we do not recommend using it on the eyebrows, lashes or anywhere near your eyes.

Henna can feel dry for some people. Your hair isn’t damaged, and it will return to normal after a few washes with shampoo and conditioner. Sometimes plant particles may still be in your hair, after a few washes, any remaining plant material will slide off your hair naturally. You can also use an aloe vera mask treatment after you colour your hair to increase moisture protection.

Sometimes you can feel a headache during or after a henna application. This is usually because your neck is feeling an unusual pressure of added weight from the henna on your head. A good neck support will help this process or seek professional medical help immediately.

Oils on your roots must be washed and shampooed off thoroughly before colouring otherwise, the henna can’t hold on. People also often have dye resistant roots because their hair is strong and healthy near the root. Older hair is often more weathered and absorbs dye better. Add a pinch of salt to your hair colour mix to ‘rough’ it up a little and reapply to your roots if necessary.

The hair at your roots are strong and healthy. Henna easily binds to hair but also has better bonding properties than indigo. Add a pinch of salt to your hair colour mix to ‘rough up’ indigo in the paste and reapply to your roots if necessary.

If you accidentally leave your henna sitting out on the counter, you might experience a difference in colour result especially with indigo blends.

Before you start: Shampoo wash your hair completely clean. Do not use oils or conditioners as you want to start with a clean base for best colour results. Any oil or dirt in your hair will prevent henna from penetrating to your roots. Remember to wear gloves during this process to avoid staining your hands and nails.

Step 1:

Open the sachets as per your hair length requirement and in a bowl, add lukewarm water slowly to the powder. Stir to make a creamy textured paste until you reach a yogurt like consistency and apply within 15 minutes.

1. Keep 10% of your powder aside, in case you have added too much water and need to thicken your paste later. Remember to remove all the clumps before applying to your hair.

2. Apply coconut oil or body butter to your hairline, forehead, ears and neck to avoid staining your skin.

3. Applying your hair colour mix onto slightly damp hair helps the application process a little easier.

4. Add a pinch of salt to your paste if you are looking to cover greys. Salt can help Indigo hold onto your hair better.

Step 2:

Start from the top, applying the paste from root down to the tip. Once completed, cover with a shower cap and relax for 1 – 2 hours or keep it longer (3 – 4 hrs) to achieve deeper colours.

• Henna loves warmth. If you apply heat to your hair as you dye it, you can get better results. Covering your hair with a woollen cap or shawl will keep your henna warm and moist. Or a bonnet hair dryer will help bring the maximum colour potential as well.

Step 3:

Rinse your hair with plain water and avoid shampoo, oils, conditioner or any hair creams for the next 48 hours. Your hair colour will intensify during this time with exposure to oxygen.

1. Wash your henna off really well or the remaining plant particles in your scalp may feel itchy and gritty leaving your hair appearing dry.

2. A shampoo and conditioner wash after 48 hours will help slide all plant material off your hair completely and lock in moisture.

Keep in mind that grey hair is notoriously difficult to cover and you may need to apply 2 to 3 applications to cover the grey hair completely. As the product is completely natural, you can do this on consecutive days without the risk of damaging your hair.

• A strand test is recommended prior to colouring all your hair.

If your strand test did not colour your grey hair,  you will need to follow this 2 step colouring method: 

STEP 1: Colour your greys with Artisan O. henna Powder

Mix the henna powder in water and leave it to dye release for 4 hours. Apply this paste to your grey hair. Rinse after 60-90 min – Your grey will be orange now!

STEP 2:  Use EARTHCOLOURS blend

Mix the powder with water and apply immediately. Rinse after 2 – 3 hours.

Do NOT use any shampoo during this process. Wait for 48 hours before using Shampoo.

With regular use of EARTHCOLOURS, you will not require this 2 step colouring method anymore. Your hair will have enough build up of henna and will cover your greys in a single step.